Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, travel preferences, and payment information.

We also automatically collect certain information about your device andge of our services, including IP address, browser type, operating system, referring URLs, and pages visited.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

We may also use your information to personalize your experience, analyzege patterns, and develop new features and services.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.

We may also disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We regularly review our security practices and update them as necessary to maintain the confidentiality and integrity of your information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

By using our services, you consent to the transfer of your information to and other countries where we operate.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us and request that we restrict the processing of your information.

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertisements.

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website. For more information, please see our Cookie Policy.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

We may also use third-party analytics and advertising services that collect information about your use of our website.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Marketing Communications

We may send you promotional emails about our services, special offers, and railway journey updates. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.

Even if you opt out of promotional communications, we may still send you transactional messages related to your account or purchases.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and any changes to this privacy policy.

Your information will remain subject to the protections described in this policy unless you consent to a new privacy policy.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@himsarainbow.com
Phone: +81 3-5674-1911
Address: 2 Chome-14-11 Higashikasai, Edogawa City, Tokyo 134-0084

Last Updated: January 1, 2025